The auto-sampler syringe will not release the sample vials and is unable to inject into the Shimadzu QP 2010+. How can I correct this issue?

Applies to: Chromatography QP2010 GCMS (GC/MS) | Tickets Solved: 0 | Rank: 12.6

Improper Auto-Sampler Function

• The auto-sampler will not release the vials if the magnet for head-space analysis is attached.
• Using the Allen-drive in the Shimadzu tool kit, remove the magnet from the auto-sampler needle guide.
• Once the magnet is removed, conduct a rail check on the auto-sampler by following the step-by-step attached document titled "Auto Sampler Needle Change_5" to ensure the alignment is correct.

Contact technical support if further assistance is needed

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Keywords: magnet, lock, stuck, vial, syringe, needle