Managing CBRNE equipment just got easier
Introducing maintenance and repair management, technical support, and knowledge in a single platform designed specifically for the CBRNE and HazMat response community.
Tagline
Web-based maintenance management and technical support for CBRNE equipment and operators. Connecting responders, manufacturers, resellers and service centers with a total sustainment solution that improves readiness.
Integrated, simple, helpful.
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When Readiness is not an option, ReadiTrak™ has your back.
ReadiTrak™ is a Web-based instrument maintenance manager that helps track and support all of your equipment in one easy-to-use interface. It’s your go-to place for technical support, repairs, and the information and training materials you need to keep your equipment—and your operators—in peak condition.
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Maintain. Train. Sustain.
ReadiTrak™ simplfies the sustainment of equipment and responder readiness. Our solutions makes it easy to provide and receive technical support, manage maintenance and repair, and deliver on-demand training—improving capabilities and readiness throughout the responder community.
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Comprehensive Tools for Readiness
ReadiTrak™ integrates software tools and knowledge resources needed to increase the uptime of systems, improve proficiency and provide better outcomes.
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Designed for the CBRNE Community
ReadiTrak™ is the only independent, HazMat and CBRNE-specific platform that connects responders, manufacturers, resellers, integrators, and third-party support with customer service, technical support and training.
The Benefits
Ditch the spreadsheets
Simplify the management of equipment warranties, service contracts, repairs and deployments with a single, user-friendly app. Enjoy fast, 24/7 access to all your equipment data and technical support information.
Track, manage and learn
ReadiTrak™ has everything you need to improve the readiness of your equipment and your team. Empower responders with the tools and information necessary to maintain and use their equipment at peak operational capacity.
The Picture of Readiness
Understand at-a-glance what equipment is functional, where it is, what maintenance is required, and who is responsible for it. Catch problems before they become costly, improve maintenance procedures, and reduce equipment downtime.
ReadiTrak Stats Past 18 months
Who Uses ReadiTrak™
CBRNE & HazMat Responders
U.S. Military CBRNE response forces, urban HazMat teams, and local fire departments all rely on ReadiTrak™ to improve readiness, save time, and reduce costs.
Equipment Manufacturers
OEMs leverage ReadiTrak™ to provide premium technical support while improving customer relationships and gaining a better understanding of product usage.
Resellers & Service Centers
Integrators in the supply and service chains use ReadiTrak™ to add tangible value for their customers by improving the visibility, accountability and speed of their services.
ReadiTrak™ Features
Feature Details
Dashboard
The ReadiTrak™ dashboard is completely customizable, allowing each user to view the equipment records, trouble tickets, contacts and knowledge base entries that are important to them.
Equipment Tracking
Track detailed equipment information including assigned users, location history, trouble tickets, maintenance and repair history and much more.
Trouble Tickets
Every equipment issue and technical support request is logged in detail with current status, conversation history, parts records, resolution and root cause information.
Knowledge Base
Use our vast Knowledge Base to find answers to common equipment questions, standard operating procedures and methods, equipment documentation and training materials.
Preventative Maintenance
ReadiTrak™ guides users and technicians through the scheduling, notification and performance of preventative maintenance, which can be customized for your organization.
Training
Our large and growing Knowledge Base includes a range of training decks for common instruments and can host online training courses designed specifically for your team.
Advanced Reporting
ReadiTrak™ provides executives and managers with comprehensive, customizable, actionable metrics like equipment status, repair history, operational availability and cost.
Barcode Support
Speed up your maintenance and calibration workflow by quickly recalling equipment records from ReadiTrak™ using a smartphone camera or dedicated scanner.
Get Ready. Get ReadiTrak™
Discuss your maintenance requirements with our CBRNE Success Team or schedule a visit from the ReadiTrak™ Road Show.
Please call 866-308-7102 for questions and pricing.